Privacy notice

Signet Secure Ltd (company number 17268258) runs AssayBook and decides how your account and billing details are used. Contact us at monk@signet-secure.co.uk or 020 3355 4994.

• Account details: your name, company, telephone, country, email address and password. You can see your own details on your account. Signet Secure can see them in order to open the desk. They are not shown to any other business. Passwords are stored scrambled (hashed), never as typed.
• Sign-in records: the time, the email entered and your internet (IP) address when someone tries to sign in, used only to block password guessing. These records are deleted after one day.
• Your book: the tickets, lots, term sheets and settlements you enter, including any details of your sellers. For that data you are in charge and we act for you, under part 10 of the terms of service.
• Billing: Stripe handles payment. We receive your name, email, business name and subscription status, never your card number.
• Messages you send to the help desk.

• To provide AssayBook under our contract with you.
• To keep AssayBook secure and prevent fraud, which is in our legitimate interests and yours.
• To keep accounting records, which the law requires.

Our hosting and database providers, Stripe for payments, and FormSubmit (formsubmit.co), an email relay based in the United States that sends us your name, company, telephone, country and email when you create an account, and your email when you ask us to cancel. We never sell your data or use it for advertising. A list of our providers is available on request. The gold-price feeds we use receive no personal data.

Some providers may process data outside the UK. Where they do, we use the safeguards UK data protection law requires.

• Account and book data: while your subscription runs, then 90 days, unless you ask us to delete it sooner.
• Billing records: as long as UK tax and company law requires.
• Sign-in records: one day.

You can ask to see, correct or delete your personal data, to restrict or object to how we use it, and to receive it in a reusable format. You can download your book yourself at any time (Book, then Your data). Email monk@signet-secure.co.uk for anything else. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

AssayBook uses only what it needs to keep you signed in: a sign-in cookie, and in some views a sign-in token held for the browser session. On the payment step, Stripe's card form may set the cookies Stripe needs to prevent fraud. There are no advertising or tracking cookies.